Tech Info

Technology supports for our students and families are critical to ensuring student success in the upcoming school year.  We encourage families to attend our KIPP Conversations family workshop series that offers helpful tips to support remote learning success. The technology team will provide the following assistance to students and families:

Chromebooks & Zoom Guides

Logging into your Chromebook Video
Chromebook  & Zoom Guide For Students & Families
Chromebook Walkthrough Video

Internet Connectivity

Families in need of internet connectivity or WiFi support should alert the tech team via this form. For helpful information on making the most of your family’s internet connectivity, check out this useful guide.

Remote Support

Families, students, and staff will be provided free remote support. We will ensure 24 hour response time and 72 hour resolution window for students and families.

Families should complete this form for support.

In-Person Support

KIPP DC is providing on-site technology support for families two days a week at each KIPP DC campus. Our technology team will be on-site to support student technology issues every Tuesday and Thursday from 10:00 am to 2:00 pm. Families will still need to submit support tickets before coming to campus to receive in-person assistance.

Frequently Asked Chromebook & Tech Questions

Visit our learning tools page for common questions and answers.